May 21, 2020 UPDATE
TRUEBALANCE COVID-19 PROTOCOLS
Health Information–COVID-19 Information & Liability Waiver
Client Name: ______________________________________
1. Have you had a fever in the last 24 hours of 100°F or above? Yes ☐ No ☐
2. Do you now, or have you recently had, any respiratory or flu symptoms, sore throat, or shortness of
breath? Yes ☐ No ☐
3. Have you been in contact with anyone in the last 14 days who has been diagnosed with COVID-19 or has
coronavirus-type symptoms? Yes ☐ No ☐
Consent for Treatment
I understand that, because massage therapy work involves maintained touch and close physical proximity
over an extended period of time, there may be an elevated risk of disease transmission, including COVID-19.
By signing this form, I acknowledge that I am aware of the risks involved from receiving treatment at this time,
I voluntarily agree to assume those risks, and I release and hold harmless the practitioner/business from any
claims related thereto. I give my consent to receive treatment from this practitioner.
Client Signature: _________________________________________________ Date: ____________
Parent or Guardian Signature (in case of a minor): _______________________ Date: ____________
● Every client must wash hands upon arrival, before touching anything.
● Every client is expected to wear a face covering except when face down (prone) on the treatment table, or
receiving facial work. If a client does not have a mask, one will be provided for them.
● Every client will be instructed to keep talking to a minimum when on their back (supine) while the practitioner is
near their face (face/neck/shoulder work).
● Practitioner will continue to maintain impeccable hand hygiene, which includes washing with soap and water
up to the elbows before and after each session.
● Practitioner will wear masks and/or face shields while working near the client’s face while the client is supine,
and will keep talking to a minimum.
● Practitioner will have the option of wearing non-latex gloves during a session at either their discretion, or at the
● All high touch surfaces will be disinfected between clients (door knobs, light switches, equipment, etc).
● Table will have a bio-barrier between the fitted sheet and the Far Infrared table warmer. This barrier will be
disinfected between clients.
● Each face cradle is disinfected between clients, including the lever, frame and arm rest.
● Hand sanitizer will be readily available for both clients and practitioner.
● AirSoap air filters or TrueHEPA filters will be operating in the treatment room at all times.
● Clients and practitioner are required to reschedule appointments if they are feeling ill, are running a
fever, or believe they have recently been exposed to COVID-19.
May 18, 2020 UPDATE
PER GOVERNOR ABBOTT’S ANNOUNCE FOR PHASE TWO TO OPEN TEXAS (SEE BELOW),
MASSAGE ESTABLISHMENTS ARE NOW ABLE TO RE-OPEN.
IN ORDER TO MAKE SURE WE ARE HAVE ALL PROTOCOLS IN PLACE TO KEEP OUR CLIENTS AND OUR STAFF SAFE, WE HAVE SCHEDULE OUR RE-OPENING FOR
JUNE 1, 2020.
Governor Abbott Announces Phase Two To Open Texas
AUSTIN – Governor Greg Abbott today announced the second phase of the State of Texas’ ongoing plan to safely and strategically open Texas while minimizing the spread of COVID-19. Under Phase II, restaurants may increase their occupancy to 50% and additional services and activities that remained closed under Phase I may open with restricted occupancy levels and minimum standard health protocols laid out by the Texas Department of State Health Services (DSHS).
Additionally, the Governor announced that public schools in Texas have the option to provide in-person summer school so long as they follow social distancing practices and health protocols laid out by DSHS. These classes may begin as soon as June 1st.
“Today, tomorrow, and every day going forward is one step closer to medical discoveries that can treat and protect people from COVID-19—but until that day comes, our focus is keeping Texans safe while restoring their ability to get back to work, open their businesses, pay their bills, and put food on their tables,” said Governor Abbott. “By continuing to use safe practices, we are slowing the spread of COVID-19 and protecting our most vulnerable. Now more than ever, we need to work together as one Texas. I ask all Texans to continue heeding the guidance of our state and federal medical experts and do their part to protect public health. If we all unite in our resolve, we will overcome this challenge.”
Via Executive Order, the following services and activities may open under Phase II.
All sporting and camp activities are required to adhere by special safety standards, and minimum standard health protocols have been established for all newly-announced opened services and activities. Businesses located in office buildings may also open but must limit their occupancy to the greater of 10 employees or 25% of their workforce.
Additionally, restaurants may expand their occupancy to 50% beginning May 22. Bars—including wine tasting rooms, craft breweries, and similar businesses—may open at 25% occupancy but like restaurants, these occupancy limits do not apply to outdoor areas that maintain safe distancing among parties.
Opened services and activities under Phase II are subject to certain occupancy limits and health and safety protocols. For details and a full list of guidelines, openings, and relevant dates, visit www.gov.texas.gov/opentexas.
Certain counties experiencing surges in COVID-19 cases will have their beginning date of Phase II delayed until May 29. These counties include El Paso, Randall, Potter, Moore, and Deaf Smith. Surge Response Teams are actively working in these areas to increase testing, maintain hospital capacity, and ensure that COVID-19 is contained and mitigated.
During his remarks, the Governor also presented information on the state’s hospitalization and positivity rates—two metrics the Governor and his team of medical experts have used to inform the state’s ongoing plan to safely and strategically open. Details on these metrics can be found in presentation slides here and here.
News and Updates
Further Clarification of Massage Therapy Services Allowed
MAY 12, 2020
Under the Governor’s Executive Order GA-21 (GA-21), massage establishments must remain closed until further notice. GA-21 also prohibits people from providing services which are not designated as essential or re-opened, including massage therapy.
GA-21 designates healthcare providers, including physicians and chiropractors, as essential. It does not include massage therapists, unless they are providing services determined to be medically necessary by a physician, chiropractor, or other healthcare provider. Massage therapy that is not medically necessary is still not allowed. If a licensed massage therapist performs a medically necessary massage, they must do so in accordance with the massage therapy laws and rules, including the requirement of a consultation document. A medically necessary massage may be performed in the office of a physician or chiropractor or any other place that is exempt from the requirement for a massage establishment license under Texas Occupations Code §455.155.
Please note that GA-21 overrides conflicting local orders, and the ability to provide massage therapy may change as further orders are issued.
FOR MORE UPDATES GO TO: